Privacy Policy

Last updated: February 18, 2026

ReCounting ("we," "us," or "our") operates the website recounting.my.id. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our accounting and bookkeeping services.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

Name, email address, and phone number when you submit a contact form or book a consultation
Business name, transaction volume, and service preferences when you request a quote
Any additional information you share through WhatsApp, email, or phone conversations

Information collected automatically:

Browser type, device information, and operating system
IP address and approximate geographic location
Pages visited, time spent on pages, and referral sources
Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Schedule and conduct consultations
Send service-related communications and updates
Improve our website performance and user experience
Analyze website traffic and usage patterns through Google Analytics
Comply with legal obligations under Indonesian law

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds in accordance with Indonesia's Personal Data Protection Law (UU PDP No. 27 of 2022):

Your consent, which you provide when submitting forms or accepting cookies
Legitimate interest in providing and improving our services
Contractual necessity when delivering accounting services
Legal obligations under Indonesian tax and business regulations

4. Cookies and Tracking

Our website uses cookies and similar technologies. When you first visit our site, you will see a consent banner allowing you to accept or decline non-essential cookies.

Cookies we use:

Essential cookies: Required for basic website functionality. These cannot be disabled.
Analytics cookies (Google Analytics 4): Help us understand how visitors interact with our website. These are only activated with your consent. Tracking ID: G-5BRHQP1441.

You can withdraw your cookie consent at any time by clearing your browser cookies and revisiting the site.

5. Third-Party Services

We use the following third-party services that may process your data:

Google Analytics: Website analytics and traffic measurement. Data may be transferred to Google servers. See Google's Privacy Policy.
WhatsApp (Meta): Client communication. Messages sent through WhatsApp are subject to WhatsApp's Privacy Policy.
Vercel: Website hosting and deployment infrastructure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

Contact form submissions: retained for up to 2 years after your last interaction
Client accounting records: retained as required by Indonesian tax law (minimum 10 years per UU KUP)
Analytics data: retained according to Google Analytics default settings (14 months)

7. Your Rights

Under Indonesia's PDP Law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal retention requirements)
Withdraw your consent for data processing
Object to processing of your personal data
Request data portability in a structured, commonly used format

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure hosting infrastructure, and access controls for our team members.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. International Data Transfers

Some of our third-party service providers (such as Google and Vercel) may process data outside of Indonesia. When data is transferred internationally, we ensure appropriate safeguards are in place as required by the PDP Law.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Phone: +62 811-3940-4640
Address: Jalan Sedap Malam No 9A Sanur Kaja, Denpasar, Bali, Indonesia 80228